Terms of service

TERMS OF SERVICE

READY TO WEAR SERVICE

DELIVERY POLICY

Processing time
Processing times are not included in the estimated delivery time at checkout. Please allow [24-72hours] for Lagos state, [4 to 7 business days] for inter-state, [5 to 7 business days] for international deliveries.
During sales and high volume periods processing times may take longer.

Shipping rates
Calculated at checkout and vary depending on your location. International orders please note that prices will vary due to courier service.

Preorder items
Items listed as ‘PRE-ORDER’ begin processing on the date indicated in the product description and vary between items.

Dispatch notification
If you have not received a dispatch/delivery notification within the specified processing time or dispatch date, please notify us by sending an email to info@fashionedge.org please do not forget to include your order number and phone number.

Items not received
If you have not received your order within the estimated delivery time, please allow an extra [2 business days] before contacting us because packages may have been delayed by selected courier service or taken a bit longer to add into the system. Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered.

Please note that refunds will not be issued for lost packages, however items will be resent if a package cannot be traced.

Customs and Duties Charges
Almost all shipments crossing international borders[outside Nigeria] are subject to the assessment of duties and taxes imposed by the importing country’s government.
These charges are the customer’s responsibility.

Pickups
Our store in Lagos, Nigeria.
62, Adeniran Ogunsanya beside Lotus Bank, Surulere, Lagos.
Opening Hours
Mon to Sat [10am to 6pm]